On January 8, AF deployed a new TRS enhancement to the member workflow. Notifications will now include the Responder’s policy and claim numbers, as long as this information was entered by the filer. This additional information will allow members to better identify claims in instances where a claim number may have been entered incorrectly.
To render decisions that meet our memberships’ quality expectations, arbitrators must remain knowledgeable about AF rules, hearing procedures, and system functionality.